FL
Fleming's Hotels und Restaurants
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TERRIBLE SERVICE
TERRIBLE SERVICE. Tried to pay with my card, but was declined at the reception - had to pay with a different one. The money (even more than the original amount) is still reserved on my account and the reception will not release this amount even though by bank says they have to do this. Have been speaking with them on the phone now several times, where they promise me that they will fix the issue. Nothing has happened. Third time I called they said that I would finally have the money by last friday, but now 8 more days had passed. Straight up lying. Never stay at this chain. The service is unbearable and the staff are directly lying over the phone, when trying to restore the money.