Monterey Financial Services
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Stay far away from Monterey Financial
Stay far away from Monterey Financial. I recently purchased an item and financed through Credova for 90 days no interest. The account was automatically sent to Monterey Financial. The statements on Monterey Financial DO NOT reflect 90 days no interest whatsoever. I paid off the load IN FULL within the 90 days, and after making the payment, Monterey deducted another $100 from my bank account even though the account was paid in full. Reps on their phone can verify that my account was paid however the statement that's supposedly updated daily, still reflects an outstanding principle. It took them 2 weeks to refund the $100 and I still have not received it, and Monterey is claiming they can't close the account until I receive the refund. This company is disorganized and has inaccurate records, they should lose their licensing. I have had to call them 4-5 times and NOTHING has been resolved. STAY FAR AWAY.