Touchstone Education
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Bad experience
Firstly the content, material for the WA is really good. The coaches have a wealth of experience. However the downside and I know what the reply will be…. the courses are overpriced, it’s hard to have consistency with the same coaches if you have a day job and you are not quick enough to arrange your 121. Trying to get your money back after 12 months is hard work and practically impossible and I’ve seen other cases. The coaches are consultants so don’t try reaching out for help, it doesn’t help. When you raise your concerns the office staff do not want to help or address any part of your concerns other than it’s in the t&c’s. I would have never committed to the WA had I known. Someone that has a full time job, busy family life while trying and in TS words ‘take action’ and in Paul’s word ‘ask for help’. I did both and now I am in a worse position after being sold the dream, invested a lot of money, staying a number of other things on reclaiming tax. It’s such a shame when TS, the coaches portray they are millionaires but as soon as you raise a concern nobody wants to address anything. I would say they are ppl out there you can learn from for less money and actually want to help. My complaint was never resolved happy to have a conversation