iD Mobile
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No Texts or Facetime
I don't like to give reviews like this but unfortnateley ID Mobile have left me no choice. I joined in early June 2025. I switched my number from my old contract shortly after. Since then I can receive phone calls on my old number, but can't receive any texts or Facetime due to it saying I have an 'Activation Error'. I've gone through everything to do with my phone to try and solve the issue, even speaking to an emplyee of Apple. Who suggested that I contact my network provider. So I went on to ID Mobile's chat only to be repeatedly told if I want a PAC number what I had to do. Not understanding the issue I have at all. I rang the 0800 number that ID Mobile prove only to be cut off a number of times. I was warned before moving over to ID Mobile that their customer service was poor. I can only say what my experience has been to date, and I have to agree. You don't realise how much you need your texts messages for texts from your doctors etc etc or verifying codes when you purchased items online. I used to Facetime friends and family put are now unable at the moment while I still have this 'Activation Error' issue.