EX
Express Water
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Poor communication
I ordered the package of O-Rings. I received several messages that they were sent but appeared to be stuck in Dallas. I sent 3 messages to Express Water and to the delivery company asking for help in getting the package on its way. I might have gotten an automated message back but can’t remember. It took forever to receive them. Meanwhile I’m worried about the quality of the water sitting in the tank because we had to turn the water supply off in order to stop the leak that was the cause of needing a new O-Ring. Sorry to rant! All is well now.