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McMaster-Carr
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UPS delivered my McMaster-Carr order
UPS delivered my McMaster-Carr order, took a photo from which it is impossible to identify the drop-off location. I contacted McMaster-Carr and, within 30 minutes of my e-mail they wrote to apologise, issued me with a credit and reshipped the order to a local UPS dropoff. It was just a small order for such a big company, despite that, they responded promptly, with courtesy and in a manner above my expectations. Well done!