Minster Law
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Incompetent and uncaring
Incompetent and uncaring. I don't know where they got all of these stars from. They have left me with no choice but to contact the solicitor regulatory authority and the legal ombudsman. I had a car accident last year. They were not my choice but came through the insurance. It's been a constant battle. If you don't call them, nothing happens. I had a car accident September 2023, where the driver reversed out of his driveway into me driving down the road. They therapy sessions were a joke, 20 minutes each. They doctor suggested I get 6 more sessions, which I never got. They told me in May 2024 that they had settled and I would get a cheque in 4-5 weeks. I signed the form which was dated February. I called in July to find out what was happening. They told me that I needed to sign another form, which I did and returned. I called yesterday. Thy told me that they couldn't open the document. I asked "So if I didn't call how would I know?". The person just said, "Well if you don't sign it, you won't get it". Wrong and strong. I've had enough and will leave it to the powers that be. I am registered disabled and they have left me with no choice but to sell my car. I need to live.