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I recently had a problem with a meter…
I recently had a problem with a meter reading that I’d submitted incorrectly which could have led to a massive bill. I contacted HE via their fb page and they corrected my issue almost immediately. I was very pleasantly surprised but really pleased. They are a relatively new co who provide the lowest costs for me. I recently moved from Octopus who were terrible - kept increasing my payment despite being in credit. I’m very happy with HE.