ED
Edge Building Products
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Wrong item supplied.
I came in today for a window trim. I asked your counter staff for a specific size of 60mm and he said yes we have it & proceeded to process the sale. I collected it at the rear entrance & put it in the van and went back to my job. I then realized he had given me the wrong size trim so I had to return to get the correct one. On my return, I told him he gave me the wrong size and he said no it's the 65-75mm. I clearly asked him for the size I required and he then said oh you will need to trim it down. If he had told me in the beginning you don't do a 60mm then I would have gone somewhere else and not wasted my time & fuel. Darren Managing Director H & G Services