Prompt Attestation Services
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Worst Experience with PROMPT
Worst Experience with PROMPT - Do Not Recommend I am forced to give one star because there's no option for zero. This company doesn't deserve even a single star. Their customer service is terrible, and they show no respect for their clients. It feels like we are just seen as machines to pay whatever charges they demand. I sought their help for a sponsor visa for my mother. After completing the required medical for the visa, tragically, my mother passed away in Abu Dhabi on 19th August 2024. Despite the circumstances, as of today, 10th January 2025, I still have not received the AED 5000 caution deposit I paid for her sponsorship. They charged me AED 220 to cancel the process but failed to handle it properly. Now, Mr. Fayaz is asking me to deal with the immigration office directly, while the immigration office insists that PROMPT’s PRO should handle it as they failed to upload the necessary documents for the cancellation. I'm now being told that my money is lost. PROMPT is completely unreliable and doesn't know the process. I deeply regret choosing them for my mother’s sponsor visa. I’ve referred many friends to them for attestation services in the past, but this experience has been a big mistake. Losing my mother was painful, but dealing with PROMPT has made it even worse. They only respond when money is involved; otherwise, they show no interest in assisting. Please think twice before trusting PROMPT with any important matters. IF I DONT GET MY MONEY BACK . I WILL SURELY SUE THEM