Accommodation London
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Preys upon young travellers
This company preys upon young travellers who don't know their rights or what is acceptable from a London/UK rental company/property. We paid a ridiculously high fee for a "garden property" (a SHED) for a couple months in 2002 (yes. I'm still bitter 20 yrs on). The "room" was so terrible we eventually requested to be moved, but were then placed in a small, grimy room in a smelly building with a gross entry, a shared, dirty bathroom and revolting shower. Oh, and we saw our first dead body ever on the road outside the front property. We were told there simply were not other options available for people looking to let for under a year period. What liars. They had us sign contracts upon arrival (literally 'straight off the boat' - v jetlagged) - I had a number of questions about some of the items I wasn't comfortable with in the contract and the 'greeter' ASSURED us that the contract just has a bunch of generic stuff in it that doesn't actually apply to us, and we didn't need to read it. Yes, this was a massive red flag - unfortunately though I wanted to walk away and just find a hostel temporarily, the girl I was travelling with (who worked in rental properties in the US) assured me she was confident they weren't dodgy. Let me just say we are no longer friends. When we paid our final month's rent, we were told to come to their property at a certain time. There was a queue of 15 people we had to wait for in order to hand over our 'cash' (we were not advised we would be charged a fee for cc - and 3 of us were sharing a property, we didn't want to be carrying that kind of cash - I'm *CERTAIN* they don't report the full amount to the taxman). More young people just kept turning up behind us. When we got to the office, they made up a ton of fake charges - nothing that HAD been mentioned in the original, crazy 'contract', and then told us we owed additional fees because we WERE 'wedded' to the contract we signed (that we were explicitly advised wasn't relevant). Our original greeter who lied to us was present - I went mental. I called him out. And, I walked out of the office to ask each of the 15 further young people queuing up in the hall behind us if they told them the same rubbish as what they told us. EVERYONE in the queue said they had the same experience. Gentle hysteria was bubbling. The Accommodation Scumdon peeps finally relented just to keep me from exposing the truth to the rest of the crowd. Unbelievable. Do Not Give Them Your Time, Money, or Trust