Schumacher Cargo Logistics
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I signed with Schumacher in Virginia
I signed with Schumacher in Virginia to ship my goods to Italy. The way they work is the first person you deal with is a sales person. They secure the deal and you’re assigned to a move coordinator. It did sort of feel once I signed I was off the radar but later you’ll see that wasn’t the case. This person told me all the things I need to do and and sent forms. Asked for a copy of my Italian identity card since I was already a resident. Then I heard nothing else until I arrived stateside. I emailed and was assured they had everything they needed to clear customs etc. Two days before the move my coordinator quit working for the company (or was fired). No warning. I reached out to my sales person who stepped up to help me. I was assigned another coordinator and in the end the move went off without any more hitches. I will say I was a bit stressed. The shipment arrived in Rotterdam. The inventory I had made with estimated values was changed to a much lower amount. I was told not to change it, just to sign it. So I did. In the end I paid no duty even though I was resident in Europe. I was notified the goods had arrived. I was notified when to expect delivery. The delivery went off without a hitch. All in all everything worked out in the end.it wasn’t perfect, but it wasn’t bad.