Centauro Rent a Car
View company profile →
Hoping to help avoid Centauro fraud and abuse
I’m sharing this to help others avoid the troubling experience I had with Centauro Thessaloniki Airport office. Key Warnings: 1. Centauro is NOT part of the European Car Rental Conciliation Service (ECRCS), which means you cannot use this independent dispute resolution if anything goes wrong. To stay protected, use an ECRCS member like Europcar, Avis, Budget, Hertz, Sixt, Enterprise, etc. 2. Don't trust verbal claims at pick-up. Staff may tell you to ignore marks within a circle on the inspection sheet — DON’T!!. Insist that all damage, even tiny marks, is recorded in writing. 3. Be meticulous during your inspection: o Inspect the car thoroughly, particularly in hidden or hard-to-see areas. o Take high-res photos/videos from multiple angles of even the smallest of scratches / marks. o Consider recording conversations (where legally allowed) or get staff confirmations in writing. 4. Questionable damage claims: Many reviews point to a pattern of Centauro charging for hard-to-detect pre-existing damage. It raises concerns about potentially abusive billing practices. 5. Ongoing complaint: I’ve reported my case to the Greek Consumer Protection Authority and my credit card issuer. I will update this review with the detailed outcome of my case to help others who may find themselves in a similar situation. ________________________________________ Bottom line: Centauro may seem affordable, but you could end up paying much more. Stick with reputable companies that are part of ECRCS. Always document everything thoroughly and never rely solely on the car rental company verbal assurances.