Gourav Khandelwal

Sep 17, 2026

This was honestly one of the worst…

This was honestly one of the worst experiences I’ve ever had with a transport agency. I wanted to transport my Royal Enfield Bullet from Delhi to Bangalore, so I contacted Grewal Packers. They assured me that the bike would be delivered to my doorstep within 5–6 days. However, I received my bike only after 15 days. During this period, there were several communication issues. They stopped responding to my calls and messages, and at one point, I had to seek help from the police just to get an update about my bike. When I finally received the bike, I found that the number plate and its outer cover had been damaged/broken. There was another frustrating issue with the fuel. I normally keep around 5–6 litres of petrol in my Bullet's tank. When the delivery person came to drop the bike, he told me that additional petrol was required because the bike had been taken to their Gurugram warehouse and then from the Bangalore warehouse to the final delivery point. He asked us to put ₹500 worth of petrol in the bike. I had no idea that the petrol in my bike would apparently be used during transportation. After the bike was delivered, it wouldn't start because there was no petrol left. I then had to arrange an emergency delivery of 2 litres of petrol for ₹599 just to get the bike started. I initially dealt with Surender and Mohit, but unfortunately, both of them eventually stopped responding to my calls and messages. Overall, the 15-day delay, lack of communication, damaged number plate, and the fuel-related experience made this a very frustrating experience. If you're planning to transport your bike with Grewal Packers, I would strongly recommend that you research your options carefully and clarify everything in writing beforehand, especially the delivery timeline, fuel policy, damage liability, and communication process. Sharing my experience so others can make an informed decision before handing over their vehicle.