Chase Manhattan Bank
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It’s my valuable money not yours
Attempted to use my Chase debit card to fill up but card refused as soon as put pin in BUT I do have funds in the account. Then proceeded to fill car up & paid with Halifax card - job done. Chase though have kept the £120 authorisation pending & won’t give it back until 30 days has expired even despite me showing them the evidence I paid by Halifax. They want proof I didn’t spend it on their card but I don’t have any as no proof was handed to me. They can’t force a reversal only after 30 days. If I’d known I would have taken a photo but it doesn’t make sense. The complaints team have just called me & confirmed nothing can be done & offered me £10 compo. Jog on !! So I’m now £120 down for the next 30 days ! My petrol cost me £56 but wasn’t expecting another £120 on the top !!