Hilton Hotels
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Most people shower in morning
We spent 2 nights at Hilton in Cincinnati downtown, we had wedding event. Got in around 3:30 on Friday $ had to dress for rehearsal at five. Room not ready & wouldn’t be for few hours. My son stays at Hilton & is diamond customer. He was able to get room by signing in online. So we four got ready in his room. Saturday we showered & ask desk for clean towels. Went back to room mid afternoon & no towels, called & ask again. Dressed for wedding, came back around the 11:00 pm. Still no towels, called desk & they said they had no clean towels at all & wouldn’t till next day in afternoon. I told them we needed to shower & leave before 11. He again said no towels & could have cared less that we couldn’t shower. Got dressed next morning & went to breakfast, went back to room for belongings & therewas lady cleaning rooms & on her cart were clean towels. Hmmm, think we could have had clean towels for shower. Just not impressed with this situation.