CheaterScanner AI
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After a bad experience they contacted me updated 10/24
Do not trust their website. No one has responded to my emails. I wanted to test it out and just bet the $20, but then this website charged me $50 on top of the $20? I don’t understand where this charge went or why they charged me a total of $70. Ridiculous. I was given a receipt via email but there is no order number on it or no charge amount to clarify any of this.. just my bank statement. I just want my money back.. not only that I’m not even updated on the search that I paid for. Such a scam. I feel like an idiot for falling for this. UPDATE: I called their 1(800) number to ask for a refund. I will be updating if they stick to their policy of refunds. Good thing is the representative I spoke with didn’t give me a hard time about it when I told her I was unhappy with my overall experience with the website. FINAL UPDATE: I’m giving 3 stars because it took several days to get in contact with their support team when they mentioned they have someone 24/7. It wasn’t until I left a review on Trustpilot until they escalated my refund. The checkout on their website can definitely be updated.. I was sure I clicked the $20 scan because I would not personally throw away $50 when I got bills to pay. They are true to their refund policy. Thank you and I apologize but I did feel like I was being scammed at the time being because it took so long to get a hold of someone and when I called the representative I spoke with told me I was going to get credited and I had to clarify I didn’t want credit I just wanted my money back. Thank you for making it right by your customer.