Economy Energy
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OMG What have I got myself and family into??
OMG What have I got myself and family into?????? In this electronic automated world why oh why are they unable to send meter reading requests??????????? So they produce a bill based on their outrageous guestimates and they immediately intimidate you by sending sms messages and emails and ringing you up stating you are overdue with your payment BEFORE you get the Bill. So you try and ring them with a meter reading and yes you cant get through!!! So the emails continue, the calls to the mobiles get more frequent. ON THEIR OWN WEBSITE IT SAYS IT TAKES THEM 10 DAYS TO PROCESS A PAYMENT. 10 DAYS>>> It's 2018 for goodness sake. So 5 days ago when they condescended to produce the bill based on my meter reading I paid it by faster payment. So tonight I see an email threatening court action for an unpaid bill and guess what this irresponsible, unresponsive disreputable two bit outfit state on the letter of intent? THE BALANCE WAS £0. DO NOT EVER CONSIDER SIGNING UP WITH THIS CROWD. PAY EXTRA WITH A REPUTABLE COMPANY. Ofgem will not get involved. WHY. Because I have not had a reply to allow 8 weeks to elapse from my complaint. Nice and cosy for Economy then!!!!!!!!!!!! So today I see a response requesting I contact them on Webchat. GUESS WHAT????? Nobody responds. I rest my case!!