Rebel Internet
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I’ve been dealing with unreliable WiFi…
I’ve been dealing with unreliable WiFi for over a week, and when it finally went out completely, I reached out to customer service—despite their claim of 24/7 support, no one could give me a clear answer or even a rough timeline for when my service would be restored. Every time I asked for a technician, I got the same generic response: “We can’t provide a timeline.” My WiFi is still down. I haven’t received any updates, confirmation that my issue was escalated, or any form of follow-up. I’ve made multiple attempts to speak with representatives, but they’ve been consistently rude and unhelpful. The most frustrating part? It seems like the only way to get noticed by this company is by writing a bad review. For anyone who works from home like I do, the lack of support and accountability makes this service completely unreliable. I cannot recommend it to anyone.