EWT Water
Read all reviews for EWT Water →
Good product, poor service
Purchases a water softener, they were keen to have it fitted asap. On the first visit we found that the unit under my sink needed to be cut through so that they could fit the softener there, their engineer was unable to do this so I had to call a carpenter at additional cost to expose the pipes. They came back to fit the softener which was fine however during the visit they advised me that they had no drinking water taps in stock and that I would have to wait a week or so and the engineer would return. 5 weeks later and 100s of calls later they finally returned to install the drinking water tap. We also had to call the engineer back on another occasion as the water softener settings weren’t as they should have been, when I did my own water hardness test it showed that the water coming through the taps was still hard even after install. It was a lot of going back and forth. In hindsight I would have bought a softener from a more professional company but the softener is doing it’s job almost a year onwards.