Aine

Aine

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Aine

BU

Budget Car Rental Ireland

View company profile →

1 out of 5 stars

Terrible service

We picked the car up from your branch in Drumcondra. The man we were dealing with was very unhelpful and rude. The car didn't excellerate properly. At first we thought it was just as it hasn't a powerful engine. But it woyldnt go over 60 or 80 at times. When I tried to overtake I had to quickly go back as it didn't excellerate. It was dangerous. Even going up steep hills it struggled. When we turned off the car and back on it seemed to rectify the problem was probably that we had a limit on the speed without knowing. We tried contacting budget a Bout the speed through phone and online chat and couldn't get through. We were going to be slightly late getting back. I eventually got the drumcondra branch and explained about the problem we were having with the car. He still wouldn't wait a few minutes and said we had to go to the airport. I presumed it was similar to the drumcondra branch. When we got to the airport I realised it wasn't. I went to the budget desk in terminal 2 no one was there. We got information of someone else where to leave the car. When the budget personal came back he was nice. But I was in the wrong place to return the car. It took us nearly 2 hours to get airport and return car.there were hidden cost also the price was extortionate 350 for 2 days.