Paula

Paula

Member since Invalid Date
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1 out of 5 stars
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Reviews by Paula

CO

Conveyancing Direct Property Lawyers

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1 out of 5 stars

Beware, Slow with poor communication

My experience with Conveyancing Direct has been nothing short of a nightmare. Despite our initial hopes, the process dragged on for what felt like an eternity due to their inefficiency and poor communication skills. Their sluggishness in completing the conveyance was evidenced throughout, as the buyers shared evidence time after time that it was our solicitors holding things up. Particularly frustrating and concerning was the lack of internal communication which further delayed the process. ie requesting documentation that had already been provided two weeks prior. To add insult to injury, the lack of transparency was appalling. They failed to inform us when the exchange took place, leaving us in the dark about crucial developments in the process. Moreover, withholding £10,000 open completion without any explanation or accompanying invoice is utterly unacceptable. Indeed, I still have not received a final settlement statement 6 days after completion. Based on my frustrating experience, I strongly advise potential clients to steer clear of this company. Save yourself the stress and headache by seeking out more competent and reliable professionals who value their clients' time and money.