Singapore Airlines
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They may think of themselves as a great…
They may think of themselves as a great airline but their website is pathetic. Manage booking is always down and their seat selection system is highly controlled by their staff. Self serve online is not available (until check-in) and definitely not free, like almost all other airlines for international flights. I fly home to Hong Kong fairly frequently and always avoid taking SIA for these reasons. If you don't mind their company first policy, you will probably like their service.