Their Technical support is pointless…
Their Technical support is pointless and will lead you to rethink your life choices after spending 4 hour speaking to 6 people because their phone system disconnects you over and over and no one will call you back. I had plenty of complaints about their "support"...and some about the bloatware... but NOW I have an bigger once. After 4 years and 37 days ownership of my Dell Inspiron Desktop, it wouldn't boot up. First it got to screen giving recovery options and then it failed and every time I tried to power it up, it went dead in 2 to 4 seconds. I tried all the basic stuff and there was a suggestion to remove the coin cell battery on the mother board to reset the bios... but not to check the battery as those 2032 batteries last for 15 to 20 years... Well I checked the battery and it was DEAD...totally dead...I put in a new battery and it worked perfectly. So Dell put in some CRAP battery and had my PC die after 4 years. Never heard of a 2032 lasting so short...PLANNED OBSOLESCENCE... 95% of people would have taken their PC in to pay huge money to find out it as a cheap battery under $1 causing the issue, or they would have bought a new PC.... CRAP!