baz

baz

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1 out of 5 stars
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CA

Cambridge Water

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1 out of 5 stars

"we will continue to protect our customers" - NOT !

Complete failure of 'due diligence' by Cambridge Water: Letter received in December, informing me that 'my details could be on the dark web due to a cyber security breach' - in AUGUST ! Together with extra pages informing me what 'I' should do to protect myself from fraud. Isn't this called 'PASSING THE BUCK' ? Here's the comforting information on their site: “Consumers can have complete confidence that the water we supply is safe. "We understand that customers trust us to keep their data safe and I’d personally like to say sorry to all those customers impacted – we’ll be doing what we can to support you through this. "We will continue to invest in protecting our customers, our systems, and our data.” Andy Willicott, managing director of Cambridge Water. ~ It's worth noting that only 'businesses' can switch provider, otherwise I'd be long gone ! (n.b. -The one star is one too many)