HO
Home Energy
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Worst customer service I have experienced in this industry
always keen to give a young business an opportunity, so even when they struggled to switch me correctly upon moving in to my new home, I was patient and put up with delays and took time to get funds back from previous suppliers following meter confusion. After a few months I've renewed the flexible tariff to a more competitive deal with Home energy but following my latest discussion re monthly planning payments I have been so disappointed with customer service (apparently the most senior advisor with no manager) I've switched immediately to another supplier and happy to pay the £25 exit fee. I couldn't even bring myself to call the back after they put the phone down on me. chose to write this review instead.