DI
Digi-Key Electronics
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Contrasting sales-persons customer service
On Saturday, I called to place an order by phone and Tia, the sales representative, was exceptionally helpful in providing product and shipping information. On Tuesday, I called to complete the order; in contrast, Thini (?) was abrupt, unhelpful and told me to place the order on-line. She then hung up! What a discouraging difference in professionalism and customer courtesy.