Novo Shoes
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3 broken pairs within a month
This pains me to do. Novo styles are incredible. I love seeing the gorgeous shoes they have in store but unfortunately I will never be buying from Novo again. My partner bought me a pair of boots that I had absolutely adored for a while, for my birthday. That weekend, my first time wearing them, the entire sole completely detached from the shoe. The next day we went in and asked for an exchange which they happily did and apologised. Another pair broke again, first time wearing them. So exchanged again for a different pair, had to pay extra as these were more expensive than the first ones. Low and behold a month later the heel collapse in