Affinity Water
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Increase in water bills and fitting of water meters
Like many people, I have been taken by surprise by the 29% increase in my cleanwater bill and by an increase of 41% in wastewater his April. Apparently all approved by OFWAT. It has now been suggested that I look at getting a water meter. The first available appointment for a 'survey' is end September 2025, then after that I may have to wait 90 days for a 'fitting'. However, there might be cancellations and slots available earlier as long as I check back everyday. Do I have time to do that as a single working mum along with everything else I have to do? It seems as a customer, where we actually have no choice in supplier, Affinity Water can act in the interest of itself rather than the consumer. They have a monopoly and we are powerless.