CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
Back to homeBack
Luis  Sanchez

Luis Sanchez

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by Luis Sanchez

Southwest Airlines logo

Southwest Airlines

View company profile →

1 out of 5 stars
Jun 27, 2025

I used to fly Southwest over 100…

I used to fly Southwest over 100 flights a year over five years ago I stopped because I saw the deterioration of the airline it’s employees and the way they treat people. I bowed never to go on Southwest again a beam that I traveled with them for 16 years. I gave him another. Try this airline has now done nothing but try to make money by reducing the service for treatment and everything that set them apart. The little bags of peanuts have now become pretzels, smaller the cups they used to be plastic have now become paper a lot smaller. The armrest on the seats have become thinner. The cushions have become thinner. The seats have become narrow. The gate service is almost nonexistent of how rude they become They now charge for bags to name a few. One is better off flying to DFW and flying on one of the other airlines you get much better service much better snacks and if you’re gonna pay for luggage and everything else to Southwest is charging you you might as well do it with a much better airline Southwest has completely Become something that set them apart in the past at least for me I will never fly them again.

Celebrity Cruises logo

Celebrity Cruises

View company profile →

1 out of 5 stars
Apr 21, 2025

I had a room that had a huge sewer…

I had a room that had a huge sewer smell, a huge hole on the cabin floor where my wife twisted her ankle which she recently had a surgery, and the Air and Heater did not work. This went on for 5 days even after I notified guest services, the hotel Manager and guest relations as well as sent an email to corporate while on the cruise asking to speak to RODRIGO the Hotel director and never responded. Finally, I found RODRIGO HOTEL DIRECTOR in one of the ports and he finally came to see being that now he had no choice. Rodrigo told me he needed me out of the cabin the next day to fix everything that he needed 8 to 10 hours to fix the Hole and sewer smell and asked me to book the 12-hour tour which we never take, and I would get reimbursed, later I find out that he negated on the offer even after we spent $500 for the tour. And instead offered me a dinner for 2. I also found out these issues were going on with the cabin the previous cruise from the cabin person as well as the cabin Manager that also did nothing to fix the problem, and still Celebrity sold me the cabin instead of giving me a different room. These issues had been sent during the cruise in an email where I got zero response and also to the executives which I copied maybe 50 or so and NOT ONE RESPONDED. I also had my bag completely ruined on departure celebrity wrote a report and still has not paid for my luggage or damaged Items, they wrote their own report and gave me a copied, yet they denied ever getting that report.