GB Bank
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Difficulty Opening Fixed Rate Savings Account
I opened a fixed rate savings bond on line which resulted in information REQUIURED to complete the opening of the account being sent by POST? Why was this information NOT SENT BY EMAIL with all my other information? I then had CONSIDERABLE DIFFICULTY SETTING UP THE SECURITY INFORMATION. NO INDICATION WAS GIVEN REGARDING SOME OF THE SECURITY questions which entailed ERRORS you were not aware of. This meant YOU COULD NOT COMPLETE THE APPLICATION and had to telephone GB Bank to ASCERTAIN WHAT ERRORS had been made on application security questions. If I had known the application was going to be so frustrating and time consuming I would NOT have opened an account! I will admit to making my own erros which caused self inflicted problems.