Couriers and Freight
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2 jobs lost during their transit. They know nothing about the tracking.
They got driver came to pick up the 2 jobs from us on 24/9/2024 and 26/9/2024. The both jobs are booked with DDS in their system. However both jobs are lost. Customer didn't receive them till today(22/10/2024). We sent enquiry form to them. They don't know when the parcels have been picked up. They even don't know where the parcels are located. They don't know when the parcels can be delivered or the parcels have been lost permanently by their carrier. They know nothing with their job. Very disappointed with their unreliable service with the name of DDS. This carrier should not be allowed to run in the industry. If their can find the parcels and return back to us. And refund the freight we've paid to them, we are happy to go back and change the review.