Leep Utilities
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SHUT LEEP DOWN!
This company needs to be shut down IMMEDIATELY. I have never seen such a disgusting and immoral company in my life. They cancelled our direct debit (through saying we have moved out of our flat when we very much still lived there) “by accident” (!!!) and then sent TWO PEOPLE a bill for TWO THOUSAND GREAT BRITISH POUNDS. Maintained we were in the wrong and have had their incompetent staff argue back and forth saying it’s our fault, then taking blame, then it’s all our fault again. Despite them closing down our account THEMSELVES. BY THEIR OWN MISTAKE. If you work for this company I don’t know how you sleep at night knowing you’re working for literal daylight robbers. It’s borderline criminal, if not actually criminal. Customer service - I wouldn’t waste your time replying to ask me to email to “solve our problem”, I’ll be taking you to ofwat and other similar services to have this resolved correctly, not by your gang of water crooks 👍🏻