Clever Training
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Phantom Watch
I just wanted to add to the voices on here regarding the selling of an item that wasn't even in stock. I ordered a Garmin Forerunner 945 last week. It said that I would be made aware of shipment on despatch, and having not received any confirmation a few business days later, I decided to follow up. I received an email telling me that the item was currently not in stock, and they had *no idea when it would arrive*. Interestingly enough however, my bank account had already been billed for 467.99. So basically they took my money for something they don't even have (most companies process payment on/after despatch in my experience). Not only was there no info on the website saying 'not in stock', or 'pre-order/due soon' –– but it even informed me that if I ordered before 1pm it would be sent on the same day. Also, I wonder whether they even would have told me any of this had I not chased it up? It may well be that the issue is resolved satisfactorily in the end, and I'll give them a fair chance to do that. But generally: it's just a pretty shoddy way to treat customers, and certainly not a recipe for repeat business. *UPDATE* my watch arrived, without any further correspondence, about a week after writing this review (at which point i had already been waiting almost 3 weeks). i have changed the review from 1 to 2 stars to reflect this.