Travelocity
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I missed the 'bag check in' by 5 …
I missed the 'bag check in' by 5 minutes must do it by 45 minutes before flight. So American Airlines almost put me on the next flight but since it's a different route she wouldn't be able to because it's a discount ticket from Travelocity. AA lady then offers same route following day and says Travelocity might help you for next flight so I called and the fillipino customer service tells me that she wants to check with AA and put me on hold. 45 Minutes later Filipino customer service comes on and tells me she's really sorry but aa doesn't have a flight for me and my ticket is canceled per policy. I of course started to get loud a bit and explained to her she can't do that because American already offered me next day. Filipino lady kept insisting that I would have to purchase another ticket? In other words Travelocity is stealing my money for five hundred dollars instead of rebooking or just do nothing and let American Airlines help me. Bastrops in filipines must be corrupt and get a bonus for stealing your ticket money. I had to go back and for two hours in order for them to reinstate ticket so that I can get next day booked.