GA
Gate 1 Travel
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Bad post Customer Service
I had a spectacular trip to Tuscany, Italy. We were a group of 22 people. When we returned to the United States, 9 people from the travel group, including me, did not get our bags; the airlines don't know where the bags are and when we called Gate1 Travel we didn't get any collaboration either. Gate1 Travel has a commercial relationship with Lufthansa, why do they wash their hands so easily? Perhaps they do not appreciate their customers. I am very disappointed.