Airport Van Rental
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I’ve rented a van for lil vacation with…
I’ve rented a van for lil vacation with the family and I call them if I can switch dates but they said once you book you can’t cancel or do any changes to the reservation,all I want is add one extra day. Second,I went in pick up my van they ask me oh we’re you driving I said to Vegas then she said oh you only have 750 miles once you go over is .25 cent a mile. I’m like what but it say online the is unlimited mile she said you should read the term and condition.I pick up the van came home load up with the family than we drove like almost 1hr 30mins away and I notice that in side van inside light don’t work I plug phone my charger don’t work and also there is no cruise control I call rental office and they said bring back the van and swap with another van that van is from SF but you’ll need to make sure the gas is full,I was thinking man this is really bad I just lost a lot of my money and time. Got there I don’t want 15 but I’ll get 13 passenger so they gave me 13 so I loaded up with all the stuff I had in the first rental,went in do the paperwork signed everything came out start the van battery die I’m like are you seriously . I’m already late.. Came back from my family vacation with the second rental was good nice van but I think I should not pay extra but the lady was working there she was trying to work with Me but the thing is you need to add more employees cause the lady is doing the contract and helping customers at the same time. Thank hope there’s a second time service will be better...thanks