JUCY Rentals
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Poor van conditions and customer service
We booked a Jucy Condo for Australia. Our van had a cocktoch infestation, the seal on the drivers door (creating a horrendous noise whilst driving) and fridge (our food kept going off) were broken. In addition, the passenger seat was broken and and the window was broken reducing the security of the van. We felt they don't maintain or check their vans prior to releasing them, making our experience awful. We attempted to resolve the issues multiple times and were not able to get through to anyone. This lead to us emailing, we didn't get a response for 15 days! I'm not sure our experience just applies to Australia.