Travelocity
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Have not even taken our trip yet (&…
Have not even taken our trip yet (& extremely concerned of how it will go) and have been on the phone 4 times and countless hours with Travelocity trying to resolve a hotel issue. Have not used Travelocity in the past and will NOT recommend or us them ever in the future. Terrible customer service. Every email conflicts what the prior one said and no one can provide a confident response. If Travelocity is doing business with these hotels/airlines, they should make sure that they can accommodate cust service requests. The hotel in question is a Hilton, so even worse that we can't get any resolution! Dreading that this trip will be mess as so far its been 2 weeks since booking and have zero confidence in Travelocity's ability to provide a successful trip.