Southwest Airlines
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Ticket counter, David
Hello readers. This message regarding Southwest Airlines ticket counter extension. I miss my first flight to visit Nashville Tn. So I was put on standby, ones I learned that I was to put on the next. I had to go get my new ticket from the customer service. That’s where I’ll meet Mr. David who was not friendly or nice at all. Mr. David had to re-inform dad how lucky I was that I was not supposed to be on this flight either but someone showed up late as well. My reply was oh I’m so sorry to hear that. Thank you so much for helping me he reply he just make sure you get on this flight. I’ll reply back to let Mr. David know that I will be sitting here and will not miss this flight. His response was a model silence. For customer service to do their job with a smile on their face when people like myself pay good money to fly with Southwest and get a Southwest experience when we fly south with respect to the customer service skills. Thank you once again, Mr. David.