Playasia
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DISAPPOINTED
Absolutely fed up with Playasia. Never buying from them again, and honestly, anyone even thinking about ordering from them should rethink it a million times. First order? February 2024 — bought three Switch games. All said "in stock within a week." Cool, right? Nope. After 20 days of radio silence, I had to chase down customer service myself. They finally admitted they didn’t have the games and were "trying to source them." After endless back and forth, they finally shipped my order... TWO MONTHS later in April. What a joke. Second order? A preorder for a game dropping March 31, 2024. Should be simple, right? WRONG. Same crap. They sold me a preorder and then told me after launch day that they couldn’t find stock. How do you screw up a preorder?! They told me to wait until June, and then they just canceled the order because they couldn't get the game. Two months of waiting — for nothing. And now? My third (and definitely last) order. Two games, both marked as "in warehouse." I thought, finally, no issues this time. They shipped them out quickly, and I was actually excited. But guess what? The tracking number they gave me doesn’t work — not on any site. After 5 days of nothing, I emailed them again, and their "solution" was basically telling me to wait two weeks for a tracking number to start working. TWO WEEKS. Seriously??? At this point, it’s clear Playasia has no idea how to manage stock or logistics. If you can’t even guarantee the stuff you already have or provide working tracking, why are you even selling anything? Playasia is a complete mess. Save yourself the stress. THINK a hundred thousand times before spending a dime there.