Singapore Airlines
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Poor Show Singapore Airlines
Flying Business class from Heathrow to Brisbane on 30/09/24 on Flight SQ305 scheduled to depart at 9.25am. Get a WhatsApp message at 04.19 to say the flight is delayed and pushed back to 13.40pm. Big problem this means I miss my connecting flight to Brisbane and they re-route my journey via Port Moresby Papua New Guinea with an airline I have never heard of which makes me and my Wife very nervous. My request to Singapore airlines was to stay overnight in Singapore and fly to Brisbane the next day. They did not say if they would arrange and cover the cost of the overnight stay. That was a no go other than to offer a flight 1 day later from Singapore to Brisbane in economy with no compensation for downgrading. Not what you would expect from this airline so this will be my first and last experience of flying with them, no help whatsoever. Emirates every time in future. I will be lodging a complaint and will expect compensation for the stress and inconvenience caused to me and my Wife.