Travel Insurance Direct
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Making a claim with TDI
I found myself in a position where I had to cancel a prebooked trip (airfares and accomodation) a few days before we were scheduled to leave. I contacted TDI and explained my situation to them. They informed me of the paperwork that I needed, which I forwarded to them at my convenience. Within a couple of weeks, they responded to me and shortly thereafter, I recieved the full amount I had paid (minus my prearranged excess) into my nominated bank account. I was very impressed with their professionalism and will use them in future for all my holiday insurance. I give them five stars.