FOCO
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Terrible company
Terrible company. Ordered a week before Christmas for a gift to my mother. Guaranteed by the 24th. Nothing showed, no notification. Emailed to see where it was and said it never shipped. Was told they’ll send it out asap. Week and a half later, nothing. Email again “we are helping people from dec 31-Jan 1st and will get to you when we can”. Emailed 2 days later, “helping people from Jan 1-Jan 2 will get to you when we can”. Finally hear from someone 3 days later, “should we just cancel the order”. Not to mention 1 of the 2 items were a free pair of slippers for spending so much on their site. Say they resent the order, no tracking information and a message “let us know if you need anything”. Do anything you can to avoid this joke of a company.