White Stores - The Outdoor Living Store
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Never ever again will I use these…
Never ever again will I use these liar's. I ordered a Christmas tree in the sale and was given a dispatch email to say it was on its way and would arrive the next day it never did and then after a few more days it still didn't arrive and the tracking still hadn't changed so I got in contact with them and they told me it was with the courier and they have it so I contacted the courier who said they definitely had not picked it up yet and that's why the tracking hadn't changed and said that white stores had lied to be so I contacted the white stores to say I wanted to cancel my order since it hadn't left them yet they never got back to me instead they sent the tree out that very night and it was delivered the next day. I wouldn't have minded it being over a week late if they were honest but to lie to me is disgusting and I'll never shop here again. The tree was also horrible as it has all yellow over it and it was supposed to be a new snowy tree. After the horrible customer service they gave me I couldn't be bothered returning so it's gone in the skip.