Altra Federal Credit Union
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Awful customer support
One of the worst customer support experiences ever. Time sensitive issue due to fraudulent charges on my son's debit card. Transferred about 4 different times, each time having to explain the situation and give my information. No warm transfers to another department? Why make the customer/user have to jump through this many hoops to get assistance. Even still after all this, they were still no help at all. They need a new support model.