Canada Citizenship Immigration Services
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Unprofessionalism- Bulgarians pretending to be Canadians.
I contacted CanadaCIS regarding immigration to Canada and was extremely disappointed by the behaviour of the Bulgarian employee who called me today on the phone. Rather than providing support or clear information, they were dismissive, unhelpful, and outright rude throughout the conversation. As someone genuinely seeking guidance, I expected professionalism and courtesy, but the tone and attitude I encountered made me feel disrespected and undervalued. It’s concerning that someone representing the company would behave this way when dealing with serious, life-changing topics like emigration. I hope the company takes feedback like this seriously and ensures better customer service standards in the future. Horrible experience.