Direct Freight Express
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worst customer service. DO NOT USE THIS BUSINESS
after tracking my package online I seen they tried to deliver my package twice, both times after 5pm and with zero contact in between to try and understand why they were not able to deliver. I called them and spoke with an extremely rude and unpleasant operator who I advised that the delivery can happen any day but it needs to be before 2.30pm, she rudely said that they can not guarantee this and the delivery has been rebooked, without offering any alternative options. I am yet to receive the delivery and will not be surprised if they again try and deliver after 5pm. there was no offer to book delivery on a day they could arrive before 2.30, leave the package in a safe location, call on arrival, all things that every other transport company I have dealt with would offer.