Internet Ink
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Faulty cartridge but dealt with very efficiently
I have used internet ink for a few years and their compatible cartridges have always worked really well. However, recently I received a laser cartridge that wasn’t working properly. They replaced it straight away. Unfortunately the replacement also had problems. So I had to contact them about the problem and they said that I would have to return the cartridge this time BUT they supplied and paid for return postage label. So I returned the cartridge and within 2 days I had a replacement which worked perfectly. So whilst it is unfortunate that it happened twice in a row, they dealt with it very quickly and efficiently. After the replacement cartridge was faulty I did consider whether to try elsewhere, but as they have dealt with this so efficiently I will continue to use them.