Dale Barnes

Mar 9, 2018

Horrible Return Policy in the First 90 Days

Very very bad return policy and warranty. 30 days is hardly enough time to test out the usage of a gimbal. Especially in the winter time. Mine failed on my first shoot, about 35 days after I bought it. Amazon refused to return it, and Came-Tv's replacement policy is very bad. They want you to recalibrate the gimbal yourself, but when that doesn't work, they want you to send it back to them and they only replace required parts, while you foot the bill for shipping. If an item fails in the first or second usage, there should be better recourse under a 1 year warranty. It failed during my first indoor shoot. Don't buy from Came-tv go with name brand.